Shipping policy

Last Updated: February 09, 2025

Shipping Policy

At Emery-Yorkshire, we are committed to providing an exceptional shopping experience for our United Kingdom customers, including clear and straightforward shipping. All orders within the United Kingdom ship free, with no minimum order required.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom. We do not currently ship internationally.

Delivery Times

  • Order cutoff time: 5:00 PM BST. Orders placed after this time are processed the next business day, which may extend delivery by one additional day.
  • Order handling time: 1–2 business days (Monday to Friday). After processing, your order is shipped via one of our carriers.
  • Transit time: 6–8 business days (Monday to Friday).
  • Estimated delivery time: 7–10 business days in total.

Carrier Services

We ship using reliable UK carriers, including:

  • Royal Mail
  • Evri (formerly Hermes)
  • DPD

Shipping Costs

Free Shipping: All orders shipped within the United Kingdom ship free, with no minimum purchase required. No shipping fees are added at checkout.

Delivery Issues

If you encounter any delivery issues, such as delays or lost packages, please contact our customer service team as soon as possible. We are here to help ensure your order arrives safely.

Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. You can track your parcel at any time through our Order Tracking page.

Questions?

Visit our Frequently Asked Questions page or contact our customer service team.

Contact Information

Store Name: Emery-Yorkshire
Company Name: Herm Global LLC
Company Number: 2025-001635365
Company Address: 30 N Gould St, Sheridan, WY 82801, USA
Email: support@emery-yorkshire.com
Phone: +447418356105
Contact Page: Contact Page

Customer Service: Monday to Friday, 9:00 AM – 5:00 PM BST

We aim to respond to your email within 1–2 business days.

Thank you for shopping with Emery-Yorkshire!